OUR POLICIES

Please read in entirety before booking--

THINGS YOU NEED TO KNOW

- You may experience noise. This is all part of the experience of staying at The Buzzard's Roost Bar & Inn! We are located directly across from the Crescent Line Railroad. The train passes several times throughout the day and night, so please be mindful of this. Most guests enjoy the charm of the train and have not been disturbed during sleep. Remember, you are staying over a restaurant and bar. We have done our very best to minimize sound transfer, but it's possible that you will hear some noise like voices, kitchen, music, footsteps, etc. We don't expect this to be unbearable but ask you to be mindful that this is all part of our business concept. Rooms include a white noise machine if you would like to use it! (We do not have live music every night, but will often have it on weekends.) 

We hope that you join us in the bar! *Room services options will be in your room once available.

Below are the current hours of The Buzzard's Roost Bar:

M-TH 4:00PM-10:00PM, F 4:00PM-12:00AM, SAT 11:00AM-12:00AM, SUN 11:00AM-8:00PM

-Please know that we are not a full-service hotel! This means that we do not have a front desk or on-property staff. Our innkeeper, Jana, is at your service remotely. You can reach her by messaging, emailing, texting, or calling. This includes within Lodgify, Airbnb, and VRBO/Homeaway. 

Before your stay, we have a 24-hr response guarantee, and during your stay, she answers as quickly as possible. Your wait typically will be very short, but overnight we recommend calling the numbers in your guest guides (in Lodgify app and in rooms) for emergencies. 

We do have a housekeeper, Stephanie, that comes every day to clean the common area and is available to bring you new towels and linens if needed. Please reach out to Jana to let her know that you need this service. *We also have a maintenance team on call if anything is out of order. They are not on-staff, so we will get them there is soon as they possibly can.

We don't have luggage service, but can arrange help if you need it to get up the stairs. Please let us know ahead of your stay!

Keep in mind that we are a small team and are doing our best to make your experience the best possible. We have worked to try and provide as much information to you as possible online and on-site to make things as comfortable and easy as we can, as this is mostly a self-service Inn.

DAMAGE DEPOSIT

We require a pre-authorized $100 damage deposit at the time of booking that will be removed within 3 days after your stay.

We can charge you out of this deposit if anything is stolen or damaged, or in the event of non-approved late checkout. ($50 late checkout fee, damage or theft depends on the circumstances)

PETS

At this time, we do not allow pets, but of course registered service animals (including emotional support animals) are welcome. We do require a copy of the certification. If you'd like to book under these circumstances, please email jana@thebuzzardsroostms.com to make your reservation.

*We reserve the right to charge you if anything is damaged or soiled from your service animal.

SMOKING

We do not allow smoking of any kind inside The Buzzard's Roost. Not only could it affect the stay of the other guests, it could be damaging to the building and the property inside, like our art and furniture. *We have an commercial sprinkler system that detects smoke in every area.

ACCESSIBILITY

Unfortunately, we have no elevator. Please know before booking that there is only a stairwell to enter the Inn. We've had many questions about accessibility and ADA compliancy, and that statement is below--

As a business, and as humans, we never want anyone to feel forgotten or intentionally excluded. We know that not everyone that might want to stay with us can climb stairs with luggage. Our decision to not add an elevator was not taken lightly. Our building is over 100 years old, and so old we don't even know when it was built! Because of that, the infrastructure could not take a new elevator shaft. We would likely have to build it outside in the uneven back alley, and at this time it's not financially possible. (There is also no parking out there and would require a lot of walking on uneven ground to reach the elevator in the dark.) Hopefully in the coming years, we can add some more accommodations to improve accessibility in the Inn. Regarding compliancy, here is the code:

§ 36.404 Alterations: Elevator exemption.

(a) This section does not require the installation of an elevator in an altered facility that is less than three stories or has less than 3,000 square feet per story, except with respect to any facility that houses a shopping center, a shopping mall, the professional office of a health care provider, a terminal, depot, or other station used for specified public transportation, or an airport passenger terminal.

(We are less than 3,000 square feet per story and less than 3 stories.)

We are so excited to host you all and greatly appreciate your patronage! Best, Keri Rowell (Owner)