Self-Service Inn

Please note that we are not a full-service hotel. This means there is no front desk or on-site staff. However, our friendly property manager is just a message away and available to assist you with anything you may need.

You can reach us via text, call, email, or messaging through your booking platform (Lodgify, Airbnb, or VRBO/HomeAway).

Before your stay: We guarantee a response within 24 hours. If we’re assisting other guests, please leave a voicemail or send a text or email—we’ll get back to you as soon as possible.
During your stay: We will respond as quickly as possible.
For emergencies: Please call 911 or refer to the emergency contact numbers provided in your guest guide (available in the Lodgify app and in each room).

Check-In / Check-Out and Property Access

Check-in: Anytime after 3:00 PM
Check-out: Anytime before 10:00 AM
Access: Self check-in with door codes (instructions provided via email the day before your stay)

Please note: Early check-in or late check-out cannot generally be accommodated, as our housekeeping team needs sufficient time to prepare rooms for incoming guests. Unauthorized early check-in or late check-out may result in a $50 fee charged to the card on file.

Parking

• Free long-term parking directly in front of The Buzzard’s Roost Inn

• Additional free parking available throughout downtown

Luggage Help

We do not offer formal luggage service but are happy to assist with arrangements when possible. Please notify us before your stay.

Housekeeping

Our team cleans between each guest stay for maximum guest privacy.
We keep rooms well stocked and spares of most things in the shared common area, but should you need anything else, you can reach out to our property manager who will arrange that as soon as possible.
If you would like a light cleaning/tidying during your stay (bed made, etc.) let us know before your stay, and we will do our best to arrange it at no additional cost.

Noise Notice

Our inn is located across from an active train line. While many guests enjoy the unique charm of this setting, you may hear local music, voices, or the train during your stay.
Rooms include white noise machines, and we do our best to minimize disruption.

Pets & Service Animals

We do not allow pets at this time.
However, service animals—including emotional support animals—are welcome.
Please notify us at booking so we can prepare. Guests are responsible for any damages and must kennel animals when not present.

Smoking Policy

No smoking of any kind is permitted inside the building.
Our facility has a commercial sprinkler system and smoke detection in every area.
Smoking indoors may result in fines and/or damage charges.

Accessibility

Unfortunately, we do not have an elevator. Please be aware before booking that access to The Buzzard’s Roost Inn is by stairwell only.
We’ve received many questions about accessibility and ADA compliance, and we want to be fully transparent.

As a business—and more importantly, as humans—we never want anyone to feel forgotten or excluded. We understand that not all guests can comfortably or safely climb stairs with luggage.

Our decision not to install an elevator was not taken lightly. The building is over 100 years old—so old, in fact, that we don’t know the exact year it was built.

Because of its age and structural limitations, the building cannot support a new interior elevator shaft. An exterior installation would require construction in the uneven back alley behind the building, where there is no available parking and limited accessibility. Guests would have to walk from Oak Street across unpaved ground to reach an outdoor elevator—something that, at this time, is not financially feasible or safe to implement.

That said, it is our hope that in the coming years, we will be able to make meaningful changes to improve accessibility within the Inn.

Regarding ADA Compliance

§ 36.404 Alterations: Elevator exemption
(a) This section does not require the installation of an elevator in an altered facility that is less than three stories or has less than 3,000 square feet per story, except with respect to any facility that houses a shopping center, a shopping mall, the professional office of a health care provider, a terminal, depot, or other station used for specified public transportation, or an airport passenger terminal.
We fall under this exemption, as The Buzzard’s Roost Inn is less than 3,000 square feet per story and less than three stories tall.

If you have questions or concerns about accessibility, please don’t hesitate to reach out—we’ll do our best to help however we can.

Damage Deposit

A $100 pre-authorized damage deposit is required at booking and released within 3 days of checkout.
Fees may apply for:

• Unauthorized late checkouts ($50)

• Irreparably stained towels or linens ($15)

• Missing or damaged items (costs vary)

Cancellations & Refunds

• Cancel 30+ days before arrival: 100% refund

• Cancel 14–29 days before arrival: 50% refund

• Cancel within 13 days of arrival: No refund

Please note: Credit card processing and booking platform fees (2–6%) are non-refundable for direct bookings.

Bar

We’ve made the difficult decision to close The Buzzard’s Roost Bar.
While we’ll miss serving you, rest assured there are plenty of great spots for food and drinks just a short walk away. You’ll find some of our favorite local recommendations listed in the guest guide provided in each room.

Final Thoughts

We are a small, dedicated team and appreciate your patience and understanding as we strive to provide a unique and memorable experience.
Our inn blends Southern hospitality with self-service convenience, and we are always just a message away if you need help.

Thank you for considering a stay at The Buzzard’s Roost Inn—we can’t wait to welcome you to our hometown!